Privacy Policy

Go To Creatives ("we," "us," "our") builds conversion-focused websites and related marketing services for coaches, speakers, authors, founders and small business owners. This Privacy Policy explains what information we collect when you visit our website or work with us, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, and information collected automatically when you use our website.

• Contact and inquiry information — name, email address, phone number, business name, and any details you share through our forms, booking widget, or "Inquire Now" requests.
• Project information — details you provide about your business, offers, and goals when we're scoping or building your website.
• Payment information — if you purchase services from us, payment details are collected and processed by our third-party payment processor. We do not store full card numbers on our own servers.
• Usage data — pages visited, links clicked, referring URL, browser type, device type, and approximate location, collected automatically via cookies and similar technologies.

2. How We Use Your Information

• To respond to inquiries and schedule discovery calls.
• To scope, build, deliver and support the websites and marketing assets you hire us to create.
• To send project updates, invoices, and — where you've opted in — email newsletters or promotional content.
• To improve our website, our offers, and our understanding of what visitors are looking for.
• To comply with legal obligations and enforce our agreements.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies (such as browser local storage and tracking pixels) to remember your preferences, understand how visitors use the site, and measure the performance of our marketing. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

4. Third-Party Services

We rely on third-party tools to run our business and this website, which may process your information on our behalf, including:

• GoHighLevel (GHL) — our CRM, booking calendar, and form/automation platform.
• Analytics providers — to understand site traffic and performance.
• Payment processors — to process purchases securely.
• Email/communication tools — to send project and marketing communications.

Each of these providers has its own privacy practices governing how it handles data; we only share what's necessary for them to provide their service to us.

5. How We Share Information

We do not sell your personal information. We may share it with the third-party service providers listed above, with professional advisors (such as accountants or lawyers) when necessary, or if required by law, legal process, or to protect the rights, property or safety of Go To Creatives, our clients, or others.

6. Data Retention

We retain personal information for as long as needed to provide our services, maintain business records, and meet legal or tax obligations. Inquiry information from visitors who don't become clients may be retained for a reasonable period to follow up, unless you ask us to delete it sooner.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict how we use your personal information, and to opt out of marketing communications at any time (every marketing email includes an unsubscribe link). To exercise any of these rights, contact us using the details below.

8. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

9. Children's Privacy

Our services are directed at businesses and professionals, not children. We do not knowingly collect personal information from anyone under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes take effect means you accept the updated policy.

11. Contact Us

Questions about this Privacy Policy or your information? Reach us at support@gotocreatives.com
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